{"id":2672,"date":"2017-03-01T00:00:00","date_gmt":"2017-02-28T17:00:00","guid":{"rendered":"http:\/\/hoanghamobile.com\/tin-tuc\/chinh-sach-mua-hang-thanh-toan\/"},"modified":"2023-06-02T14:12:58","modified_gmt":"2023-06-02T07:12:58","slug":"chinh-sach-mua-hang-thanh-toan","status":"publish","type":"post","link":"https:\/\/hoanghamobile.com\/tin-tuc\/chinh-sach-mua-hang-thanh-toan\/","title":{"rendered":"Ch\u00ednh s\u00e1ch mua h\u00e0ng – Thanh to\u00e1n"},"content":{"rendered":"

\u0110I\u1ec0U KHO\u1ea2N THANH TOÁN<\/strong><\/p>\n

\n1.    Chính sách v\u1eadn chuy\u1ec3n<\/strong>
\nPh\u01b0\u01a1ng th\u1ee9c v\u1eadn chuy\u1ec3n: Chúng tôi s\u1ebd giao hàng hóa\/ s\u1ea3n ph\u1ea9m cho quý khách qua \u0111\u01b0\u1eddng b\u01b0u \u0111i\u1ec7n theo \u0111\u1ecba ch\u1ec9 ng\u01b0\u1eddi nh\u1eadn hàng mà Quý khách \u0111ã \u0111\u0103ng ký khi \u0111\u1eb7t hàng.
\nTh\u1eddi gian giao hàng:
\n\u0110\u1ed1i v\u1edbi các \u0111\u01a1n hàng t\u1ea1i Hà N\u1ed9i (áp d\u1ee5ng v\u1edbi các qu\u1eadn Ba \u0110ình, Hoàn Ki\u1ebfm, \u0110\u1ed1ng \u0110a, Hai Bà Tr\u01b0ng, C\u1ea7u Gi\u1ea5y, Tây H\u1ed3, Hoàng Mai, Thanh Xuân), Quý khách s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m trong ngày (\u0111\u1ed1i v\u1edbi các \u0111\u01a1n hàng phát sinh trong bu\u1ed5i sáng ho\u1eb7c bu\u1ed5i chi\u1ec1u) ho\u1eb7c d\u01b0\u1edbi 24 ti\u1ebfng (\u0111\u1ed1i v\u1edbi các \u0111\u01a1n hàng phát sinh sau 18h).
\nCác t\u1ec9nh thành khác, th\u1eddi gian giao hàng là t\u1eeb 18 ti\u1ebfng \u0111\u1ebfn 72 ti\u1ebfng.
\n(Quý khách vui lòng c\u1ed9ng thêm 24 ti\u1ebfng n\u1ebfu th\u1eddi gian \u0111\u1eb7t hàng n\u1eb1m trong kho\u1ea3ng 18h Th\u1ee9 b\u1ea3y \u0111\u1ebfn 12h tr\u01b0a Ch\u1ee7 nh\u1eadt).
\nN\u1ebfu quá th\u1eddi h\u1ea1n giao hàng \u0111ã cam k\u1ebft mà Quý khách v\u1eabn ch\u01b0a nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m \u0111ã \u0111\u1eb7t, Quý khách vui lòng thông báo t\u1edbi b\u1ed9 ph\u1eadn Ch\u0103m sóc khách hàng c\u1ee7a Chúng tôi theo s\u1ed1 \u0111i\u1ec7n tho\u1ea1i 0946.26.56.46 ho\u1eb7c \u0111\u1ecba ch\u1ec9 email contact@hoanghamobile.com \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3.
\nPhí v\u1eadn chuy\u1ec3n: Hoàn toàn mi\u1ec5n phí.<\/p>\n

\n2.    Chính sách \u0111\u1ed5i\/tr\u1ea3 hàng:<\/strong>
\nCác tr\u01b0\u1eddng h\u1ee3p \u0111\u1ed5i hàng<\/p>\n

• \u0110\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m \u0111i\u1ec7n tho\u1ea1i, máy tính b\u1ea3ng: Quý khách s\u1ebd \u0111\u01b0\u1ee3c \u0111\u1ed5i hàng trong vòng 15 ngày k\u1ec3 t\u1eeb khi nh\u1eadn hàng (v\u1edbi khách hàng \u1edf t\u1ec9nh g\u1edfi v\u1ec1 s\u1ebd c\u0103n c\u1ee9 ngày g\u1edfi theo d\u1ea5u b\u01b0u \u0111i\u1ec7n) trong các tr\u01b0\u1eddng h\u1ee3p: CHÚNG TÔI giao nh\u1ea7m s\u1ea3n ph\u1ea9m, hàng hóa b\u1ecb h\u01b0 h\u1ecfng trong quá trình \u0111i giao ho\u1eb7c trong th\u1eddi h\u1ea1n 15 ngày \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m có phát sinh l\u1ed7i do nhà s\u1ea3n xu\u1ea5t. Hàng \u0111\u01b0\u1ee3c \u0111\u1ed5i ph\u1ea3i có giá tr\u1ecb b\u1eb1ng ho\u1eb7c cao h\u01a1n so v\u1edbi hàng khách \u0111ã ch\u1ecdn tr\u01b0\u1edbc \u0111ó. N\u1ebfu khách hàng ch\u1ecdn s\u1ea3n ph\u1ea9m có giá tr\u1ecb th\u1ea5p h\u01a1n, CHÚNG TÔI s\u1ebd không hoàn tr\u1ea3 l\u1ea1i s\u1ed1 ti\u1ec1n chênh l\u1ec7ch.<\/p>\n

• \u0110\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m ph\u1ee5 ki\u1ec7n : Không áp d\u1ee5ng chính sách \u0111\u1ed5i tr\u1ea3.<\/p>\n

B\u1ed5 sung : \u0110ang c\u1eadp nh\u1eadt.<\/p>\n

Các tr\u01b0\u1eddng h\u1ee3p không ch\u1ea5p nh\u1eadn \u0111\u1ed5i hàng:<\/p>\n

• Quý khách mu\u1ed1n thay \u0111\u1ed5i m\u1eabu mã, ch\u1ee7ng lo\u1ea1i nh\u01b0ng không thông báo tr\u01b0\u1edbc.
\n• Quý khách v\u1eadn hành không \u0111úng theo ch\u1ec9 d\u1eabn, gây h\u1ecfng hóc s\u1ea3n ph\u1ea9m.
\n• Quý khách \u0111ã ki\u1ec3m tra và ký nh\u1eadn s\u1ea3n ph\u1ea9m nh\u01b0ng sau \u0111ó yêu c\u1ea7u \u0111\u1ed5i\/tr\u1ea3 hàng v\u1edbi lý do l\u1ed7i ngo\u1ea1i quan (tr\u1ea7y x\u01b0\u1edbc, v\u1ee1….)
\n• S\u1ea3n ph\u1ea9m h\u1ecfng do g\u1eb7p s\u01a1 su\u1ea5t, l\u1ea1m d\u1ee5ng, dùng sai cách, l\u0169 l\u1ee5t, h\u1ecfa ho\u1ea1n, \u0111\u1ed9ng \u0111\u1ea5t ho\u1eb7c nh\u1eefng nguyên nhân bên ngoài khác.
\n• S\u1ea3n ph\u1ea9m h\u1ecfng do t\u1ef1 ý can thi\u1ec7p vào ph\u1ea7n c\u1ee9ng c\u1ee7a máy, t\u1ef1 ý tháo m\u1edf máy, tác \u0111\u1ed9ng vào máy (trong \u0111ó có nâng c\u1ea5p và m\u1edf r\u1ed9ng) b\u1edfi b\u1ea5t c\u1ee9 cá nhân, \u0111\u01a1n v\u1ecb nào bên ngoài mà không thu\u1ed9c \u1ee7y quy\u1ec1n b\u1ea3o hành c\u1ee7a Hoàng Hà Mobile.
\n• S\u1ea3n ph\u1ea9m h\u1ecfng do máy b\u1ecb \u1ea9m m\u1ed1c, cháy ch\u1eadp, b\u1ecb dung d\u1ecbch, hóa ch\u1ea5t và các lo\u1ea1i ch\u1ea5t l\u1ecfng xâm nh\u1eadp vào.
\n• Ti\u1ebfn hành nh\u1eefng s\u1eeda \u0111\u1ed5i không \u0111\u01b0\u1ee3c phép \u0111\u1ed1i v\u1edbi ph\u1ea7n m\u1ec1m c\u1ee7a nhà cung c\u1ea5p nh\u01b0 tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m b\u1ecb can thi\u1ec7p ph\u1ea7n m\u1ec1m h\u1ec7 th\u1ed1ng: Root, Unlock Bootloader, Jailbreak máy…
\n• M\u1ea5t phi\u1ebfu mua hàng c\u1ee7a s\u1ea3n ph\u1ea9m. S\u1ea3n ph\u1ea9m không th\u1ec3 xác \u0111\u1ecbnh \u0111\u01b0\u1ee3c ngu\u1ed3n g\u1ed1c mua t\u1ea1i Hoàng Hà Mobile m\u1ed9t cách h\u1ee3p l\u1ec7.<\/p>\n

\n\u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i hàng
\n• \u0110i\u1ec1u ki\u1ec7n v\u1ec1 th\u1eddi gian \u0111\u1ed5i hàng: trong vòng 15 ngày k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u01b0\u1ee3c hàng.
\n• \u0110i\u1ec1u ki\u1ec7n v\u1ec1 s\u1ea3n ph\u1ea9m: không b\u1ecb d\u01a1 b\u1ea9n, tr\u1ea7y x\u01b0\u1edbc
\n• \u0110i\u1ec1u ki\u1ec7n v\u1ec1 hóa \u0111\u01a1n, ch\u1ee9ng t\u1eeb: phi\u1ebfu giao hàng ho\u1eb7c hóa \u0111\u01a1n \u0111\u1ecf (n\u1ebfu có),…<\/p>\n

Quy trình, cách th\u1ee9c \u0111\u1ed5i hàng cho khách hàng:<\/p>\n

B\u01b0\u1edbc 1: Xác nh\u1eadn tình tr\u1ea1ng hàng \u0111\u1ed5i t\u1ea1i showroom
\nTrong vòng 15 ngày, k\u1ec3 t\u1eeb ngày nh\u1eadn s\u1ea3n ph\u1ea9m, n\u1ebfu s\u1ea3n ph\u1ea9m thu\u1ed9c các tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c \u0111\u1ed5i hàng, khách hàng ti\u1ebfn hành \u0111\u01b0a s\u1ea3n ph\u1ea9m \u0111\u1ebfn showroom g\u1ea7n nh\u1ea5t c\u1ee7a Hoàng Hà Mobile \u0111\u1ec3 chúng tôi xác nh\u1eadn l\u1ed7i c\u1ee7a s\u1ea3n ph\u1ea9m.<\/p>\n

B\u01b0\u1edbc 2: CHÚNG TÔI xác nh\u1eadn
\nCHÚNG TÔI sau khi nh\u1eadn \u0111\u01b0\u1ee3c thông tin s\u1ebd ti\u1ebfn hành xác nh\u1eadn tình tr\u1ea1ng hàng hóa và xác nh\u1eadn cho khách hàng là có \u0111\u01b0\u1ee3c \u0111\u1ed5i hay không.
\nSau khi \u0111\u01b0\u1ee3c xác nh\u1eadn hàng \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn \u0111\u1ed5i tr\u1ea3, vui lòng gi\u1eef hàng hóa trong tr\u1ea1ng thái nguyên tem, mã hàng c\u1ee7a CHÚNG TÔI nh\u01b0 ban \u0111\u1ea7u cùng gi\u1ea5y t\u1edd liên quan:
\n+ Hóa \u0111\u01a1n bán l\u1ebb, Phi\u1ebfu giao hàng.
\n+ \u0110i\u1ec1n \u0111\u1ea7y \u0111\u1ee7 thông tin vào Phi\u1ebfu \u0111\u1ed5i hàng.<\/p>\n

B\u01b0\u1edbc 3: Khách hàng g\u1eedi hàng \u0111\u1ebfn \u0111\u1ed5i
\nQuý khách g\u1eedi l\u1ea1i s\u1ea3n ph\u1ea9m còn nguyên trong bao bì cùng các gi\u1ea5y t\u1edd \u0111ã \u0111\u01b0\u1ee3c nêu \u1edf B\u01b0\u1edbc 2 \u0111\u1ebfn cho CHÚNG TÔI theo \u0111\u1ecba ch\u1ec9: S\u1ed1 95 Ph\u1ed1 Hu\u1ebf – Hai Bà Tr\u01b0ng – Hà N\u1ed9i, t\u1eeb 8h30-17h30 (th\u1ee9 2 \u0111\u1ebfn th\u1ee9 6).<\/p>\n

B\u01b0\u1edbc 4: CHÚNG TÔI xác nh\u1eadn và g\u1edfi hàng cho khách hàng
\nSau khi \u0111ã nh\u1eadn, ki\u1ec3m tra và ch\u1ea5p nh\u1eadn s\u1ea3n ph\u1ea9m mà Quý khách mu\u1ed1n \u0111\u1ed5i, b\u1ed9 ph\u1eadn ch\u0103m sóc khách hàng s\u1ebd liên h\u1ec7 \u0111\u1ec3 \u0111\u1ed5i hàng và g\u1edfi hàng l\u1ea1i cho Quý khách<\/p>\n

L\u01afU Ý: N\u1ebfu hàng hóa g\u1edfi v\u1ec1 CHÚNG TÔI không \u0111áp \u1ee9ng \u0111i\u1ec1u ki\u1ec7n \u0111\u1ed5i \u0111ã nêu \u1edf trên ho\u1eb7c không \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 bán l\u1ea1i, khách hàng s\u1ebd ch\u1ecbu trách nhi\u1ec7m chi tr\u1ea3 ph\u1ea7n thi\u1ec7t h\u1ea1i cho CHÚNG TÔI ho\u1eb7c \u0111\u01b0\u1ee3c c\u1ed9ng thêm vào s\u1ed1 ti\u1ec1n mà Quý khách ph\u1ea3i chi tr\u1ea3 cho s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c \u0111\u1ed5i.<\/p>\n

3.    Chính sách h\u1ee7y \u0111\u01a1n hàng<\/strong>
\nChúng tôi ch\u1ea5p nh\u1eadn cho Quý khách th\u1ef1c hi\u1ec7n h\u1ee7y \u0111\u01a1n hàng trong vòng 24h k\u1ec3 t\u1eeb th\u1eddi \u0111i\u1ec3m Quý khách thanh toán thành công.  Quý khách vui lòng liên h\u1ec7 v\u1edbi Chúng tôi theo s\u1ed1 \u0111i\u1ec7n tho\u1ea1i 0946.26.56.46 và g\u1eedi email v\u1ec1 \u0111\u1ecba ch\u1ec9 Contact@hoanghamobile.com \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 h\u1ee7y \u0111\u01a1n hàng.
\nTh\u1eddi gian hoàn ti\u1ec1n khi khách hàng h\u1ee7y \u0111\u01a1n hàng: Thông th\u01b0\u1eddng là trong vòng 1 gi\u1edd k\u1ec3 t\u1eeb lúc nhân viên bán hàng liên h\u1ec7 xác nh\u1eadn \u0111\u1eb7t hàng, Chúng tôi s\u1ebd hoàn tr\u1ea3 100% ti\u1ec1n cho nh\u1eefng quý khách \u0111ã thanh toán.
\n\u0110\u1ec3 bi\u1ebft tình tr\u1ea1ng hi\u1ec7n t\u1ea1i c\u1ee7a \u0111\u01a1n hàng, quý khách vui lòng truy c\u1eadp website …. Ch\u1ecdn m\u1ee5c “ki\u1ec3m tra \u0111\u01a1n hàng” sau \u0111ó nh\u1eadp “mã \u0111\u01a1n hàng” c\u1ee7a b\u1ea1n \u0111\u1ec3 bi\u1ebft tình tr\u1ea1ng gói hàng c\u1ee7a b\u1ea1n.
\nQuá th\u1eddi gian qui \u0111\u1ecbnh trên, m\u1ecdi yêu c\u1ea7u h\u1ee7y \u0111\u01a1n hàng c\u1ee7a Quý khách s\u1ebd không \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn.
\nM\u1ecdi th\u1eafc m\u1eafc v\u1ec1 th\u1ee7 t\u1ee5c \u0111\u1ed5i hàng, h\u1ee7y \u0111\u01a1n hàng xin vui lòng liên h\u1ec7 theo thông tin sau:
\nMail : contact@hoanghamobile.com
\nHotline : 0946.26.56.46
\n <\/p>\n","protected":false},"excerpt":{"rendered":"

\u0110I\u1ec0U KHO\u1ea2N THANH TOÁN 1.    Chính sách v\u1eadn chuy\u1ec3n Ph\u01b0\u01a1ng th\u1ee9c v\u1eadn chuy\u1ec3n: Chúng tôi s\u1ebd giao hàng hóa\/ s\u1ea3n ph\u1ea9m cho quý khách qua \u0111\u01b0\u1eddng b\u01b0u \u0111i\u1ec7n theo \u0111\u1ecba ch\u1ec9 ng\u01b0\u1eddi nh\u1eadn hàng mà Quý khách \u0111ã \u0111\u0103ng ký khi \u0111\u1eb7t hàng. Th\u1eddi gian giao hàng: \u0110\u1ed1i v\u1edbi các \u0111\u01a1n hàng t\u1ea1i Hà N\u1ed9i […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_focuskw":"","_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","footnotes":""},"categories":[13],"tags":[],"class_list":["post-2672","post","type-post","status-publish","format-standard","hentry","category-khuyen-mai"],"yoast_head":"\nCh\u00ednh s\u00e1ch mua h\u00e0ng - Thanh to\u00e1n - Tin t\u1ee9c c\u00f4ng ngh\u1ec7 - HoangHaMobile<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hoanghamobile.com\/tin-tuc\/chinh-sach-mua-hang-thanh-toan\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ch\u00ednh s\u00e1ch mua h\u00e0ng - Thanh to\u00e1n\" \/>\n<meta property=\"og:description\" content=\"\u0110I\u1ec0U KHO\u1ea2N THANH TOÁN 1.    Chính sách v\u1eadn chuy\u1ec3n Ph\u01b0\u01a1ng th\u1ee9c v\u1eadn chuy\u1ec3n: Chúng tôi s\u1ebd giao hàng hóa\/ s\u1ea3n ph\u1ea9m cho quý khách qua \u0111\u01b0\u1eddng b\u01b0u \u0111i\u1ec7n theo \u0111\u1ecba ch\u1ec9 ng\u01b0\u1eddi nh\u1eadn hàng mà Quý khách \u0111ã \u0111\u0103ng ký khi \u0111\u1eb7t hàng. 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